Welcome to Vestelle Kids (“we,” “our,” “us”). These Terms and Conditions govern your use of our website, vestellekids.com (the “Website”), and the purchase of products from our online store. By accessing or using our Website, you agree to be bound by these Terms.
1. About Us
Vestelle Kids is an online store based in Kozhikode, Kerala, India – 673572.
Vestelle Kids was born in 2023 from a mother’s love for dressing children beautifully and creating memorable childhood moments. Founded by Afsitha Sirin, the brand began as a small dream and has grown into a trusted name loved by parents who value comfort, quality, and style for their little ones.
At Vestelle Kids, every outfit is crafted with care, blending elegance with playful charm. Our collections include beautiful lehengas, adorable frocks, and traditional ethnic wear, designed especially for kids to look festive, feel comfortable, and shine on every special occasion. Each piece is thoughtfully created to celebrate the innocence and joy of childhood while bringing timeless style to little wardrobes.
2. Eligibility
By using this Website, you confirm that:
- You are at least 18 years old or using the Website under the supervision of a parent or legal guardian.
- You agree to comply with all applicable laws and regulations.
3. Products and Services
- We specialize in kids’ clothing including lehengas, frocks, and ethnic wear.
- All products are subject to availability.
- We reserve the right to discontinue or modify products without prior notice.
4. Pricing and Payments
- All prices listed are in INR (₹) and inclusive/exclusive of applicable taxes (clarify as needed).
- We reserve the right to change pricing at any time without prior notice.
- Payments must be made through approved payment methods available on the Website.
- Orders will only be processed after successful payment confirmation.
5. Order Acceptance and Cancellation
- Once an order is placed, you will receive a confirmation email or message.
- We reserve the right to cancel any order due to:
- Product unavailability
- Payment issues
- Incorrect pricing or product description errors
- In case of cancellation, any payment made will be refunded as per our refund policy.
6. Shipping and Delivery
- We aim to process and dispatch orders promptly.
- Delivery timelines may vary depending on location and courier services.
- Delays due to unforeseen circumstances (e.g., weather, logistics issues) are not our responsibility.
- Customers must provide accurate shipping details. We are not responsible for delays due to incorrect information.
7. Returns and Refunds
- Returns/exchanges are accepted only under specified conditions (you may define your policy).
- Items must be unused, unwashed, and in original packaging.
- Requests for returns must be made within 7 days of delivery.
- Refunds will be processed after inspection of returned items.
- Shipping charges (if any) may be non-refundable.
8. Product Description
- We strive to display product colors and details as accurately as possible.
- However, actual colors may slightly vary due to screen settings and lighting.
- Minor variations in design or fabric are not considered defects.
9. Intellectual Property
- All content on this Website (images, text, logos, designs) is the property of Vestelle Kids.
- You may not copy, reproduce, or distribute any content without prior written permission.
10. User Conduct
You agree not to:
- Use the Website for unlawful purposes
- Interfere with Website functionality
- Attempt unauthorized access to systems or data
11. Limitation of Liability
- Vestelle Kids is not liable for any indirect, incidental, or consequential damages arising from the use of our Website or products.
- Our maximum liability is limited to the value of the purchased product.
12. Privacy Policy
Your use of the Website is also governed by our Privacy Policy. Please review it to understand how we collect and use your information.
13. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in Kozhikode, Kerala.
14. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the Website after changes constitutes acceptance of the updated Terms.
15. Contact Us
If you have any questions regarding these Terms and Conditions, you may contact us at:
- Email: info@vestellekids.com
- Address: Kozhikode, Kerala, India – 673572
By using vestellekids.com, you agree to these Terms and Conditions.